Product Quality Guarantee

At Explorers Cove, we prioritize customer satisfaction by ensuring the quality of our products. Every item is accompanied by a manufacturer's warranty; please contact us for specific warranty information.

In the event that your product arrives damaged, it's essential to inspect the packaging upon delivery. If any damage is observed, including damage to the box, please make a note of it when signing for delivery. If you're unable to inspect the package during delivery but suspect damage, indicate "suspect damage" on the delivery receipt. Should your item(s) arrive damaged, kindly send photos to support@explorerscove.com, and we'll promptly arrange for a replacement or refund, typically within 1 business day.